OUR PARTNERSHIP COMMITMENT

Beyond MI, Genworth provides the resources you need to attract and serve more borrowers and close more loans. Through our Service Commitment, we focus on your production expectations and we promise easy access and responsiveness. Driven by our Coverage Commitment, our strong management practices and transparent terms mean we'll be there when you need us. And our Value Commitment gives you additional value that you can bring straight to borrowers as you help them fulfill their dreams of homeownership.
PDF Our Full Service Partnership Commitment (170K)
We pledge to be there when our customers need us. Our Coverage Commitment means we promise:
  • Transparent coverage terms
  • High standards
  • Being your trustworthy partner
PDF EXCEL® Master Policy Endorsement Sample (245K)
PDF Master Policy Endorsement Sample (247K)
PDF Coverage Commitment Master Policy Endorsement Flier (368K)
PDF Coverage Commitment: Maturity equals Certainty (311K)
PDF Coverage Commitment: Term Comparison (149K)
We provide unparalleled knowledge and service. For you, that means:
  • Reliable turn times
  • A Loan Scenario Hotline
  • Knowledge and service expertise
  • Easy loan tracking and status updates
  • Live customer support
PDF The Genworth Service Commitment (34K)
We offer a suite of value adds to help you grow.
  • Seasoned, knowledgeable sales teams
  • Homeowner Assistance Program
  • Homebuyer Privileges®
  • Homebuyer Education
  • Comprehensive training
  • Government relations capabilities
  • Consulting services
  • Contract Services

Homebuyer Privileges®

Our popular Homebuyer Privileges program offers your borrowers discounts and rebates—valued up to $3500—on the things they need most for their new home. For you, it's a great way to boost your origination business and build customer loyalty.

Watch video on how to leverage Homebuyer Privileges for your business.

Visit the Homebuyer Privileges website

PDF Homebuyer Privileges Top Offers (451K)

Homeowner Assistance Program

With mortgage insurance from Genworth, borrowers can take advantage of benefits that go well beyond the initial purchase of their home. Through our Homeowner Assistance Program, Genworth professionals work one-on-one with borrowers and their lenders to help structure loan workout programs for borrowers who experience a financial hardship.

Meet Dawn One of Genworth's Homeowner Assistance Representatives discusses how she helps borrowers.

Meet Gary A homeowner explains how Genworth’s Homeowner Assistance helped him avoid foreclosure.

Mortgage Insurance discussed in this website is underwritten by either Genworth Mortgage Insurance Corporation, Genworth Residential Mortgage Insurance Corporation of North Carolina or Genworth Residential Mortgage Assurance Corporation.
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