PRIVACY AND SECURITY
GENWORTH MORTGAGE INSURANCE PRIVACY POLICY
Genworth Mortgage Insurance Corporation, Genworth Residential Mortgage Insurance
Corporation of North Carolina, Genworth Financial Services, Inc. and other subsidiaries
of Genworth Mortgage Holdings, LLC understand the importance of protecting the privacy
of your borrowers. We recognize that your borrowers' nonpublic personal information
belongs to you, and our goal is to treat this sensitive data carefully and in accordance
with applicable law and this privacy policy.
1
Collection of Nonpublic Personal Information
Generally, we rely upon the information you provide to us, and do not obtain personal
information from other sources, except from a consumer reporting agency to supplement
and confirm the information you have provided to us. The information we collect
includes a broad array of consumer data that enables us to evaluate your customers'
eligibility for a loan program or for mortgage insurance, including employment history,
credit history, income, assets and liabilities, and similar financial information.
Use and Sharing of Your Borrowers' Nonpublic Personal Information
Genworth will not share your borrowers' nonpublic personal information with affiliated
companies or third parties, except as permitted by applicable federal and state
privacy laws and regulations, and as further described and limited by this letter.
Genworth will use and share such information only as needed to provide the services
your company has requested, which may include loan underwriting, mortgage insurance
underwriting and policy servicing, claims administration, and loss mitigation and
recovery efforts. Genworth may disclose nonpublic personal information to approved
vendors who help Genworth perform the functions described above. Genworth will require
all third parties with whom it shares nonpublic personal information to maintain
the confidentiality of such information and to use it only for the specific business
purpose for which it was provided.
Periodically, aggregated borrower data, which is not personally identifiable, may
be shared with third parties, including consultants, regulators, and industry trade
groups for purposes of risk management, industry reporting, or other analytical
purposes. Additionally, we will share your borrowers' personally identifiable data
as required by applicable federal and state data reporting laws, such as the Home
Mortgage Disclosure Act, or as required to comply with regulatory inquiries or examinations.
Borrowers' Access to Their Data
Please note that upon written request, your borrowers have the right to obtain a
copy of the personally identifiable information we maintain concerning them, and
may request correction or deletion of any disputed information pursuant to a process
described in the North Carolina Insurance Information and Privacy Protection Act.
Employee Training
To promote heightened awareness of privacy issues, we train our employees on permissible
use of your borrowers' personally identifiable information. Our employees understand
the requirements of applicable privacy laws and this privacy policy.
Security
In order to protect the confidentiality of your borrowers' nonpublic personal information,
we maintain procedures and technology designed to prevent unauthorized access to
both electronic databases and paper files. These procedures include placement of
appropriate firewalls, requiring passwords to obtain access to databases, and limiting
access to our premises to authorized personnel. We will give you prompt written
notice as required by law if we become aware of any unauthorized access to your
data. When disposing of paper files or other tangible storage media containing nonpublic
personal information, such media will be shredded, mutilated, or otherwise rendered
unreadable. You may obtain a copy of our written
security procedure by contacting the Genworth ActionCenter
® at 800 444.5664. You may also review this document
via our website at mortgageinsurance.genworth.com.
We reserve the right to modify this privacy policy, but will provide at least 30
days' prior written notice of any material change.
Genworth Mortgage Holdings, LLC
By: Thomas F. Kleissler
Title: Senior Vice President, General Counsel
1This Privacy Policy applies only to Genworth Mortgage's US-based operations.
